Individual Giving Manager

Reference: JOB973
Employer: Pittsburgh Community Broadcasting

Status : Full-time exempt

Reports to: Director of Development


Position Summary

The individual giving manager develops and implements listener-generated fundraising strategies to ensure continued revenue growth and long-term financial stability at Pittsburgh Community Broadcasting Corporation.


Position Overview

The individual giving manager works closely with the director of development and fellow team members to meet the listener-generated fundraising goals of Pittsburgh Community Broadcasting. Listener support accounts for the single largest revenue stream from sister stations 91.3 WYEP and 90.5 WESA, with a goal of approximately $2.5 million and tremendous growth potential. S/he participates in strategic development planning and coordinates all individual giving programs for the stations, as well as assisting with mid-level and major gifts solicitation and cultivation.


Essential Duties and Responsibilities

Fundraising, solicitation and cultivation

  • Develop and execute listener-based fundraising strategies, including direct mail, telemarketing, online giving, email and social media campaigns.
  • Create acquisition, lapsed donor, renewal series and additional gift appeals as needed. Work closely with all vendors to ensure timely execution and delivery of both ongoing and seasonal mailings/ campaigns. This includes a monthly, eight-hit renewal cycle and two-three lapsed and additional gift campaigns for each station.
  • Create e-solicitation campaigns to complement direct mail and on-air fundraising campaigns, as well as stand-alone e-mail appeals.
  • Actively participate in on-air membership drive planning and implementation, including goals, messaging, thank-you gifts, strategies and production.
  • Working with director of development, create and implement comprehensive tiered donor benefits program.
  • Assist with major and mid-level donor cultivation and solicitation, including donor research, communication and moves management.
  • Research and recommend additional revenue opportunities where appropriate.

Vehicle Donations

  • Serve as primary contact person for vehicle donation program for both stations.
  • Create and implement marketing and communication strategies to increase awareness and revenue from vehicle donations.
  • Develop and implement strategies to turn vehicle donors into annual and/or sustaining donors


  • Oversee and maintain department budget as it applies to membership functions, tracking expenses and keeping organized records.
  • Perform due diligence and negotiations to ensure most beneficial vendor relationships.

External Partnerships/Opportunities

  • Serve as primary community liaison for external fundraising opportunities such as Day of Giving.
  • Develop and oversee strategic matching gifts program, soliciting matching gifts and following up on current members who have indicated their employer has a matching gifts program in place. Work with director of development and marketing department to develop on and off-air marketing strategies to grow this revenue stream.

General Duties

  • Work with director of development to develop monthly, annual and long-term fund development goals and plans for the organization
  • Work closely with fellow development team members to ensure success of overall department goals, long-term growth and donor retention
  • Attend and participate in weekly team meetings and other meetings as directed
  • Represent stations at events as needed
  • Other duties as assigned

Required skills and experience:

  • Bachelor’s degree with five or more years of progressive non-profit fundraising experience. Public broadcasting experience preferred.
  • Proven success in direct mail, telemarketing, email and online giving. On-air fundraising experience highly desired.
  • Strong analytical skills and database management experience. Experience with Allegiance fundraising software a plus.
  • Highly organized self-starter with strong time management skills and excellent attention to detail
  • Ability to take direction as well as be an enthusiastic team player.
  • Excellent interpersonal skills; must be comfortable interacting with constituents in person and on the phone.
  • Ability to manage multiple projects at once and meet deadlines as required.
  • Strong working knowledge of Microsoft Office and compatible programs. Familiarity with social media platforms. Experience with Constant Contact a plus.
  • Excellent communication skills, both written and verbal.
  • Ability and willingness to work occasional evenings and weekends, with some long days required during peak fundraising times.
  • Strong judgement, sense of ethics, integrity and accountability.
  • Passion for and knowledge of public media and its mission.

Pittsburgh Community Broadcasting Corporation offers:

Salary commensurate with experience and an excellent benefits package that includes medical insurance, paid medical leave, 403(b) plan with matching contributions, paid vacation and holidays and a workplace culture that is fun, diverse and progressive. For consideration, please submit cover letter, resume, samples of successful fundraising appeals and at least three references to In your response, let us know how you heard about the position.


Please, no phone calls.

PCBC is an Equal Opportunity Employer, and actively seeks diversity in the workforce.

posted  December 20, 2017